All Wood Cabinets

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All Wood Cabinetry FAQ's:

What are the All Wood Cabinetry Member Bonuses?: In addition to the Complimentary Concierge Design Service, All Wood Cabinetry includes Soft Close door buffers, Soft Close full-extension drawer runners and one Free rollout tray in all standard base cabinets. Click Here to learn more
What is the Complimentary Concierge Design Service?: Simply provide us with some accurate room measurements, answer some simple questions about your project and our Online Design team will create a layout to meet your needs. Once they have created your plans, they will send you an email with 3D renderings of your new design, along with a delivered price quotation. Click Here to request the Concierge Design Service.
What is 'Contractor Express'?: The Contractor Express program is aimed at budget conscious home owners and remodeling professionals, looking for the best cabinetry value. Featuring a reduced door style offering and standard specification, Contractor Express cabinets feature the same all-wood construction with solid hardwood dovetail drawers and 3/4 extension concealed nylon roller runners. Member bonuses such as Soft Close doors, Soft Close full-extension drawers and Free Rollout Trays are not included with Contractor Express door styles.
How do I measure my kitchen or bathroom?: We offer instructions on "How to Measure" just follow the instructions or contact us and one of our kitchen designers will help.
How do I design my kitchen or bathroom?: We offer a free professional design service, you can call 866-763-9455 and one of our kitchen designers will work directly with you, to design your kitchen or bathroom.
How can I be sure that this cabinetry will stand up to everyday wear and tear?: Cabinetry bearing the blue and white KCMA seal complies with the rigorous standards set by the American National Standards Institute (ANSI) in cooperation with the Kitchen Cabinet Manufacturers Association (KCMA). Further, this cabinetry complies with HUD (Housing & Urban Development Agency) property standards and is approved for “severe usage” applications.
What is tested to get the KCMA certification?: Structural - 500 pound load bearing capacity
Door & drawer open/close - 25,000 cycle
Door open strength - 65 pound additional hanging weight
Finish - stain resistance to mustard, catsup, alcohol, vinegar and assorted household chemicals
Finish – 24 hour detergent/water exposure
How can I learn more about the KCMA testing procedures?: Simply go to www.kcma.org and click on the KCMA Performance Testing and Certification Program
How do I place an order online?: To order online follow these simple steps:

If you already have a quote from the design center, open the quote and proceed to step 8.

1. Click on "Shop" and select the cabinet style you require.
2. Click on the category you need (Wall Cabinets, Base Cabinets, etc.).
3. Find the items you need within the list and insert the required quantity.
4.For all cabinets you will need to indicate if you require finished ends and what type. This is because all cabinets are manufactured with a light maple print exterior finish. Exposed cabinet sides, which are visible once installation is complete require a color matched end panel. The system will take you through each required step.
5. Repeat steps 3 and 4 for all the remaining items in each category - you can view your cart at any time.
6. Once you have finalized your order, the final price will be displayed.
7. You can add or remove items from your cart at any time.
8. Once you are ready to purchase, click the "Checkout" button and carefully complete your delivery information.
9. Click on the Review Order Button
10. Check the "I have verified that all the items and pricing listed above are correct" checkbox, click on the Complete Purchase button.
11. Click here to view a quick video on how to purchase your order on Costco.com.
What do you mean by "All Wood Cabinetry"?: All Wood Cabinetry is exactly that, "All Wood". Each cabinet is constructed from furniture grade plywood with solid hardwood face-frames. You will not find any particleboard in any All Wood Cabinetry! Visit our Quality page for more detail regarding cabinet construction
What are Factory Assembled Cabinets?: These are new 100% All Wood cabinets professionally built by our trained cabinet builders.
What are the doors made from?: All stained wood doors and drawer fronts are made from 100% solid hardwoods*. Click here to order a Sample Door.

*Hamilton Arctic White doors and drawer fronts are 3/4" MDF sealed with a durable vinyl laminate.
*Nantucket Polar White doors and drawer fronts are 3/4" MDF with a durable white painted finish.
What type of drawers are in All Wood Cabinetry?: All Wood Cabinetry drawer boxes are 4-sided, built from 5/8" thick solid hardwood and assembled with dovetail carpentry joints. The drawers also feature a fully captured, 1/4" thick plywood floor. All Wood drawers glide smoothly on concealed runners which are epoxy coated so they will never rust! Visit our Quality page for more detail regarding cabinet construction
What is the interior finish of the cabinets?: All cabinets feature a wipe-clean laminate interior finish. Visit our Quality page for more detail regarding cabinet construction
What is the construction of the cabinets?: Our all wood cabinets feature solid hardwood face-frames mounted to 1/2" plywood sides, floors and top panels. Visit our Quality page for more detail regarding cabinet construction
Do I need a Finished Panel for the exposed cabinet sides?: Yes. All cabinets are constructed with a light wood grain printed exterior finish. Exposed cabinet sides require a finished end. You can select from three color matched end panel options: Factory installed Finished End Panels, V-Groove End Panels, or Matching End Panels which are built like a door.
Why do I require a separate Toe Kick panel?: All base cabinets and tall cabinets include an integral toe kick which is unfinished. You will require a continuous "Matching Toe Kick" (MTK8) to give you a seamless finish.
What if I need to exchange a cabinet?: Please see our return policy.
What if I need an additional cabinet?: If you require an additional cabinet, accessory or piece of molding, simply place a new order for the items you need, via the Shop Now page, and the items will be assembled and shipped to you.
What are the delivery costs?: All design quotation pricing includes curbside delivery directly to your home. For more information regarding curbside delivery, see our Shipping Terms.
What is Curbside Delivery?: Your cabinetry will be delivered to your home's curbside address. This is your opportunity to check your delivery against the bill of lading and to inspect product for any visible damage. You are responsible for moving the product inside your home.
When will my order be delivered?: In most cases, cabinet orders placed online will ship within 10 business days of payment authorization and will deliver within 2-7 additional days.
What are your hours of operation?: You can place an order online any time of the day. Our trained kitchen designers are available Monday to Saturday 8 a.m. to 6 p.m. EST. Our customer service associates are available Monday - Friday 9 a.m. to 5 p.m. EST.
Order Changes?: Please contact Customer Service at 1-866-763-9455 or email Customer Service at customerservice@allwoodfast.com
Order Cancellations?: Please contact Customer Service at 1-866-763-9455 or email Customer Service at customerservice@allwoodfast.com
Out of Stock?: 1. In the event of an out of stock item, www.allwoodfast.com will contact customer and advise of out of stock status.
2. Backordered items will deliver freight prepaid and you will not incur any added delivery charges.
Receiving?: 1. The customer must receive, inspect, and sign for all deliveries.
2. If the items(s) that you purchased become damaged during shipment please document the damage with the freight company upon delivery and notify us immediately by calling 1-866-763-9455.
3. Items should be checked against the bill of lading and packing slip supplied by driver for each delivery.
4. The bill of lading indicates the number of cartons in the delivery. It does not represent the number of pieces as some items may be boxed together such as molding, hardware, etc.
5. Cartons with multiple items will have separate labels on the carton for each item included and be so labeled on the packing slip.
Damage/Defective?: Please see our return policy.
Shortage?: Any product identified and verified as a shortage will be delivered No Charge with freight prepaid. Shipment claims for missing cartons must be made within 72 hours of delivery and hidden shortage claims must be made within 72 hours of delivery.
Privacy?: We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.
Returns?: All Wood Cabinets are custom manufactured for the Costco Member. For further information on returns, please contact Customer Service at 1-800-866-763-9455 or email Customer Service at customerservice@allwoodfast.com within 72 hours of receipt of order for instructions.